Over the past ten or twenty years, society has begun to think about death in new ways, and the role of the funeral director has adapted to meet these new needs. These days, funeral homes are seen as much more of a ‘one stop shop’, offering services that range from floral tributes to lasting keepsakes.
For an increasing amount of people, whilst grief is obviously still at its core, the funeral of a loved one has become an opportunity to celebrate their life, rather than focus on mourning. Traditional black attire and solemn hymns have begun to give way to the occasional introduction of subtle color and even favorite pop songs. The funeral director has needed to adapt to this cultural drift and offer a broader range of services to fit both with this more contemporary approach as well as the traditional one still favored by many people, particularly by the older generations.
Since the option of pre-payment was introduced twenty or thirty years ago, pre-paid funeral plans have steadily been on the increase. A growing number even go beyond this, not only paying for their own funeral in advance, but planning the actual ceremony, so the family approaches the funeral director knowing the full wishes of their loved one.
To deal as efficiently as they can with a death, funeral directors also need to be aware of the shifting business of life. As well as dealing first-hand with grief, they can offer counseling, legal assistance and financial guidance. Rather than the ‘body-centered’ service of earlier years, today the profession is much more knowledge-based.
From a financial perspective, funeral directors have seen the profit margin reduce quite significantly. This has led to many expanding their range of services and products, including online obituaries and creative keepsakes.
Funeral directors will have to continue adapting their services for many years to come. However, whatever changes the future may bring, their role will remain sensitive and practical.
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With origins dating back to 1853, E.F. Box are one of the oldest funeral directors within the UK. They offer a range of funeral services across a variety of faiths, beliefs and ways of celebrating life.

